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Customer Insight and Research
The East Midlands customer insight and research project ran from August 2009 to March 2011 and aimed to ensure that customer insight and research resources and expertise are developed, shared and deployed effectively across the East Midlands.
This page collects together the key documents produced by the project.
About the project:
Briefing note
Background research:
Building capacity for regional research and information
A snapshot of customer insight and research in the East Midlands
Case studies and examples:
Customer insight in action
Key messages:
Better intelligence: briefing note for elected members
Achievements:
End of project review
Click here for further information and outputs from the four demonstration projects funded as part of this project.
Heather Parker, Strategic Programme Planning and Support Manager
Email:
heather.parker@emcouncils.gov.uk
Tel:
01664 502621
