This project brings Local Authorities, Pharmacies and Primary Care Trusts together around the single issue of medication. The result is that customers experience a safe and well managed service that enables them to live independently. Initial findings are demonstrating significant efficiencies for both the health and socail care sectors.

Over the last two years significant improvements have been made to safeguarding adults in Coventry. Arrangements are in place to protect individuals promptly and effectively where allegations of abuse and neglect are made. Our prevention strategy 'dignity and respect not abuse and neglect' is now fully in place.

This case study reflects the journey we have taken, and in the spirit of developing and consolidating good practice, sharing the lessons we have learnt.

Derbyshire County Council's Homecare Service provides support to around 4,700 service users across its seven areas and includes all service user groups. By the end of September 2009 the Council will have completed a re-ablement project within its Homecare Service to provide a more person centred package of support. All new referals for Homecare are now part of this process.

In April 2008 NCC published their vision and intention for the delivery of brokerage to respond to the changing way in which social services would be delivered in the future. The underlying principle of this vision was for individuals to be at the centre of the decision making regarding the future support they needed, the tools to enable choice, control and empowerment.