Charnwood Borough Council’s waste collection service provides good value for money. The service performs well, the dry recycling rates are above average. Furthermore, the cost of service compared to other authorities nationally and the amount of waste sent to landfill is lower than average, the cost per household is low and high levels of customer satisfaction are recorded. This case study explores what drives this value for money position, with a focus on particular initiatives that have enabled the service to maintain its good performance and low costs.

Creating a framework for learning disabilities and high support needs

Through a collaboration between all nine local authorities in the East Midlands, funded by East Midlands Improvement and Efficiency Partnership (EM IEP) and hosted by Leicestershire County Council, the shape of adult social care for learning disabilities and high support needs is changing.

In January 2007, London Borough of Lewisham implemented a managed service for the management of temporary agency workers. This case study looks at the successful contract management mechanisms which have enabled the rationalisation of agency spend and generation of efficiency savings.

A joint project between the Directorate of Public Health and Social Care and the East Midlands Development Centre (NHS East Midlands), supported by the East Midlands Improvement and Efficiency Partnership, has successfully identified and addressed local issues in dementia care.