Efficiency Projects (continued)

• DECATS - Derby City Council has just completed the 20 week DECATS diagnostic which has analysed the Council's organisational structure and processes across the traditional boundaries of service delivery. In doing so, it has provided a cross-cutting analysis of the Council's efficiency and effectiveness across the customer journey of initial customer contact, assess and decide and service delivery. It has also assessed the efficiency and effectiveness of both support processes in frontline operations and in strategic support services. Now that the diagnostic stage has been completed, the Council is moving into the detailed design and construct stages of the project. This Business Case seeks funding to support the Council particularly in relation to the ICT investment necessary to deliver the efficiencies outlined below. The aim is to use this money along side the £80,000 expected from the centrally managed DECATS capital project to assist in the implementation at Derby City Council. 
• One Stop Shop Development - There are two key themes within the customer first project which includes the development of accessible services through the use of enabling technology, process and staff training for county and district services (this has been the subject of a previous EMIEP bid) and secondly the broader property and asset rationalisation and development of property in a partnership between a Borough Council and the County Council which incorporates the development of One Stop Shops. This bid centres around the latter and will provide funding to enable this development to become a reality.
• Combined Building Control Database - To provide a single instance of the IT system that underpins the delivery of a joint Building Control service for North East Derbyshire, Chesterfield and Bolsover. Building on existing joint working the proposal represents a much needed improvement in the use of ICT for the partnership and will provide long term benefits to both customers and each of the partners.
• Joint Waste and Cleansing Service - The projects aim is to realise substantial efficiencies through joining South Derbyshire's and East Staffordshire's waste collection and street cleaning services into a single operation. The financial support sought at this time is a contribution to the purchase of route optimisation software. Additionally the software will be used to schedule street cleaning and channel sweeping operations across the two districts.
• Shared ICT Disaster Recovery - This project will contribute towards local improvements, the provision of Value For Money services, underpin the Derbyshire CAA and support the LAA targets. This project will deliver a shared ICT Disaster Recovery(DR) facility based at the North East Derbyshire District Council data centre facility based at Pioneer House in Wingerworth. This facility has backup diesel generator power supplies and has a large ICT suite which is currently under utilised. 
• Single Person Discount Review - A Single Person Discount (SPD) can be claimed by householders where there are no other residents aged 18 or over living at an address. Experian, who worked together with Northgate Public Services to deliver the savings in Nottinghamshire (£1.8m), claim to have saved over 100 local authorities £23million since 2006. When extrapolated to all 380 local authorities, they estimate that savings of between £105million and £159million could be realised. Derbyshire authorities calculate that the potential savings could be in the region of c£2.3m from conducting a single person discount review.