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- EM IEP funded review of Revenue and Benefits system - Over £600k efficiency savings over 2 years - Improved customer satisfaction
- 'Streetwise' formed from 3 merged services - Less reliance on agency staff with flexible Neighbourhood Team - Delivering a more efficienct and cost effective service
- Delivered savings of £250k per annum - Four day working week is a simple and transferable idea - Residents, staff and council happy with idea