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All EM IEP hosted events/training sessions are FREE (except where indicated) to local authority and fire & rescue service staff.
Performance Management Benchmarking
Location: Charnwood House, near Nottingham NG14 7DZ
Event date: 08 Nov 2010 - 10 Nov 2010
Across the public sector, organisations are trying to make efficiency savings whilst improving services to customers. 'Lean' is one of the most popular approaches, but organisations are struggling to implement the approach effectively. To help overcome this difficult challenge Services Ltd, the specialist public sector Lean trainers and consultants, have organised a 3 day training programme with match-funding provided by the East Midlands IEP.
Led by Professor Tony Bendell, the course centres on the Lean methodology and practise of service improvement by focusing on the value stream and the elimination of waste. As well as Lean tools, the course discusses cultural and management issues in Lean change and provides the opportunity for the tutors to assist delegates in planning and deploying the approach in specific service areas. As part of the training package, delegates will also have access to an on-call advisory service from Services Ltd following the training programme and, if they wish, delegates can complete further training modules to achieve ‘Master Lean Belt' status.
The normal cost per delegate for the 3-day training package is £1,050 plus VAT, but by agreement with the East Midlands IEP this has been significantly reduced, and the East Midlands IEP has agreed to provide match-funding so that the cost per delegate is just
£240 (plus VAT). This represents excellent value for such a well-regarded 3 day course.
For further details or to book places please contact Jenny Levers at Services Ltd on 0115 966 9460 or email jenny.levers@servicesltd.co.uk. Early booking is advised due to limited places.