The Masterclass gets behind the consultants' mask, de-mystifies the consultants' business & financial model, and equips the
participants with skills, insights and best practice which will enhance their effectiveness in their roles.

The Masterclass outcomes include awareness, understanding and insights into the following:

ô€€¹ An understanding of where value can be improved;
ô€€¹ Consultancy supplier cost structures and techniques for influencing pricing
ô€€¹ Ways to retain project and procurement control, avoiding scope creep, project extensions and external dependencies
ô€€¹ Techniques used by Professional Service Providers to win and retain clients and to increase revenues from existing clients
ô€€¹ Management tools and capabilities which can help with ‘make or buy' decisions and validate the use of a Professional Services
provider versus internal resources;
ô€€¹ Impact of Client's behaviours on the value and outcomes of a Professional Services engagement;
ô€€¹ Better understanding of the supply market and the selection of appropriate consultants without relying on brand reputation or
personal relationships
ô€€¹ Ability to lead and coach others within their team, and transfer skills and best practice
ô€€¹ Management of relationships with Professional Services providers, including top-down behavioural factors.