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Business Transformation

Introducing the Business Improvement Package COP:

13 Jan 2011

Cutomer Insight in Action

24 Nov 2010

Funding for new regional jobs portal

03 Jun 2010

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Improvement Network

Customer Journey Mapping

Communities of Practice

Business Improvement Package

Introducing the Business Improvement Package COP:

Customer Insight in Action

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Merged Services Forecast ÂŁ19.5 million in Savings for East lindsey and South Holland District Councils
Positive Change: A 'Systems Thinking' Approach to Customer-Focused Improvements
DECATS: 'Transforms' Derby City Council with Planned Net Savings of ÂŁ19.2 Million in 3 Years

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Nottingham City Council - Systems Thinking