Publications
The publications section contains a range of informative and useful reports and publications for you to download. (click on relevant section)
View all all archive publications here. |
| |
|
| Asset Management |
| |
| IESE Practitioner Guides - Asset Management Plans July 2009 |
A guide for practioners of property asset management on how to write an Asset Management Plan
[download PDF document] |
| |
| Business Transformation and Improvement |
Select your preferred sub-section:
|
| |
| Business Transformation and Improvement > Business Transformation |
| |
| Measuring and Reporting Value for Money gains: Aguide to compiling the data for NI 179 |
| An updated guidance published by Communities and Local Government [download PDF document] |
| |
| Regional Improvement
and Efficiency Partnerships
(RIEPs): One year on |
| A summary of key achievements
from the RIEP Programme in 2008-9 [download
PDF document] |
| |
| Prospectus
2008 Improvement Through Partnerships |
This prospectus includes practical offers of support to
build strong local partnerships to deliver better local
outcomes. It details the support available from the
sector’s own improvement bodies, along with support
from central government, designed to help local
authorities and their partners to achieve high standards
of performance and deliver key national priorities.
[download
PDF document] |
| |
| Guidance on Using Business Process Improvement techniques |
Guidance on using Business Process Improvement techniques
The guidance has been developed following detailed research in local authorities, part of the National Process Improvement Project (NPIP). BPI led projects were run across ten service areas, from Child Protection to Waste Management. These projects used a variety of process analysis and costing techniques to help identify ways to deliver efficiency gains and service improvements. These easy to read modules provide an invaluable source of knowledge and experience for the local government community,
Further information is available here: www.bip.rcoe.gov.uk | [dowload PDF document] |
| |
| Value for Money Business Plan |
This document is fundamental to CSR07, and highlights business transformation as one of three key areas for driving forward efficiency, innovation and improvement. It was published by Communities and Local Government in October 2007 and further information is available here: www.communities.gov.uk | [dowload PDF document] |
| |
| IDeA Efficiency Peer Reviews - what's in it for your authority? |
| For the new CPA criteria, could you provide evidence to demonstrate that your council was making the best use of resources and delivering value for money? Are you on track with the Government's Efficiency agenda (Gershon Review) to release resources for redirection into front line services? [download PDF document] |
| |
| |
| Return to top |
|
| CAA - Comprehensive Area Assessment |
| |
| CAA Framework [download PDF document] |
| |
| Use of Resources 2008/09 |
This document sets out the Audit Commission’s approach to auditors’ use of resources work from 2008/09. It outlines the key features of use of resources judgements for the purposes of the Comprehensive Area Assessment (CAA). It also describes how the specified key lines of enquiry (KLOE) form the basis of the auditor’s value for money conclusion under the Code of Audit Practice 2005. [download PDF document] |
| |
| |
| Return to top |
|
| Training and Capacity Building |
Select your preferred sub-section:
|
| |
| Training and Capacity Building > Training |
| |
| Flexible Working Benefits Guide |
This document provides the background information captured from workshops, interviews and research used to create the benefits models for the Local Government Flexible Working Proof of Concept’s. These have been developed on new Microsoft technologies including Windows Vista, Office 2007 and Exchange 2007 to enable mobile, flexible working for specific roles in Local Authorities.
[download MS Word document] |
| |
| |
| Return to top |
|
| Care Services |
Select your preferred sub-section:
|
| |
| Care Services > Adult Care Services |
| |
| Joint Improvement Partnership Newsletter (Sept 2009) |
| This is the first edition of the East midlands Adult Social Care Newsletter to be published quarterly.[download PDF Document] |
| |
| Review for Eligibility Criteria for Social Care |
| A new report from Commission for Social Care Inspection (CSCI) titled ‘Cutting the Cake Fairly’ finds that the current system for deciding who is eligible for publicly funded social care is flawed. Read more |
| |
| What is Personalisation? [download PDF document] |
| |
| Common Core Principles
to Support Self Care |
| This document presents a set of 'Common Core Principles to Support Self Care' and provides information to support adoption of these principles across health and social care. This is the first in a series of related publications, including a publication for people who use services. [download PDF document] |
| |
| Hearts and Minds: Commissioning from the Voluntary Sector |
This report published in July 2007 sets out the Audit Commission's
findings on the extent and nature of the voluntary sector's delivery of
public services, the locally perceived impact of government efforts to build capacity, the current state of commissioning and procurement
practice. It is primarily for managers in local councils who are
responsible for commissioning services, but it will also be of interest to voluntary organisations and national policymakers.
Report [download PDF document] Website [More Information here] |
| |
| CSED Blue Badge Initiative |
In March 2005, there were approximately 2.1 million Blue Badges in issue across England. Councils respond to this demand in many ways and some operate processes that can be improved upon to achieve cost effective, customer focused and timely outcomes. By making simple changes to existing processes Councils can eliminate labour-intensive activities and deliver real efficiencies. Many of the councils approached by CSED have improved their quality of service by training and allowing staff members to make informed decisions regards discretionary applications instead of consulting a GP, and by simply not collecting the application fee. CSED have produced a diagnostic tool, efficiency toolkit and Blue Badge Initiative document, all designed to highlight the benefits of a more efficient and cost effective approach to the administration of Blue Badges.
Blue Badge Initiative [download PDF document]
Blue Badge Quick Diagnostic Tool [download MS Excel document]
Blue Badge Efficiency Toolkit [download MS Excel document]
|
| |
| A Guide to Procuring Care and Support Services |
This DCLG guide is designed to help non-procurement professionals who need to procure (or purchase) services for people who need care and support. It is particularly relevant for local authority staff. Procuring services for people with a variety of care and support needs is more problematic and complex than procuring items such as street lamps or stationery. It can be hard to identify whether the service you have actually procured is one that will meet the needs you wish to address. Services for people who need care and support can also be of high monetary value and carry inherent risk. This makes it all the more important to understand the principles and good practice associated with their procurement and to work closely with your corporate procurement team. [download PDF document] |
| |
| Care Services > Children & Young People's Services |
| |
| Partnerships for Older People Projects [download PDF document] |
| |
| How to be Successful in Commissioning Children's Services |
| This guide brings together a selection of children’s services case studies from the Regional Improvement and Efficiency Partnership’s, the Centre for Procurement Performance (DCSF) and the Improvement and Development Agency (IDeA). The case studies focus on commissioning and service development, and show how outcomes for children, young people and families are being improved and more effective ways of working established. Each one draws out the benefits of a particular approach, the critical success factors and the lessons learned. Find the guide here. |
| |
| Commissioning Substance Misuse and Family Support Services (Staffordshire) |
This case study describes how the Staffordshire Drug & Alcohol Action Team
(DAAT) partnership re-commissioned their young people’s substance misuse service in 2006–07. The study focuses on how stakeholders were involved in service design and how competitive tendering was used to capture innovative working models. The scope of the new services commissioned includes Tier 2 and 3 drug and alcohol services and a countywide family support service for children and young people with an increasingly complex range of needs. The approach outlined in this case study is transferable to other targeted and specialist services. [download PDF document] |
| |
| Every Child Matters: Joint Planning and Commissioning Case Studies |
The following case studies provide a range of examples of effective practice in commissioning, and will be of interest to anyone who is involved in commissioning for children, young people and families.
To download the case studies, please visit:
www.everychildmatters.gov.uk/strategy/planningandcommissioning/casestudies/ |
| |
| |
| Return to top |
|
| Community Development |
Select your preferred sub-section:
|
| |
| Community Development > Community Cohesion |
| |
| Creating Strong, Safe and Prosperous Communities: Statutory Guidance |
| This document provides statutory guidance to local authorities and their partners on creating strong, safe and prosperous communities. It covers local strategic partnerships, sustainable community strategies and local area agreements. [download PDF document] |
| |
| Service Design & Delivery Guide - [download PDF document] |
Reflecting recent developments in the public service reform agenda, public services providers have requested additional guidance in the areas of: 1) Take-up of e-Services 2) Efficiency Savings 3) Design of high quality public services.
|
| |
How to be Successful in Commissioning Childrens Services [download PDF document]
|
| |
| How to be Successful in Procuring Joint Waste Services [download PDF document] |
| |
| |
| Return to top |
|
| CSR07 - Comprehensive Spending Review 2007 |
|
Measuring and Reporting Efficiency Gains (2008)
Your Questions about Monitoring Efficiency in CSR07 answered |
| DCLG has published a new information guide for Chief Financial Officers, Efficiency Champions and Officials measuring or reporting efficiency gains. [download PDF document] |
| |
| |
| Return to top |
|
| Economic Growth |
Select your preferred sub-section:
|
| |
| Economic Growth > Powers to Trade |
| |
| Using New Powers to Trade and Charge |
The Local Government Act 2003 gave certain local authorities in England the power to trade in any of their ordinary functions and charge for discretionary services. The LGA played a central role in lobbying for this change in legislation which is one of a number of increased freedoms and flexibilities given to local government in recent years. [download PDF document] [Link to website] |
| |
| |
| Return to top |
|
| Environmental Services & Climate Change |
Select your preferred sub-section:
|
| |
| Environmental Services & Climate Change > Climate change - mitigation and adaption |
| |
| Climate Change - Green Tape [download PDF document] |
| |
| Councillors' Guide [download PDF document] |
| |
| Acting on CO2 in the East Midlands Spring 2009 [download PDF document] |
| |
| Acting on CO2 in the East Midlands Spring 2008 [download PDF document] |
| |
| Environmental Services & Climate Change > Waste Services |
| |
| Waste Management Statistics for East Midlands Collection Authorities |
| The research undertaken for this report has been carried out to look at different elements of waste collection across the East Midlands region. [download PDF document] |
| |
| Environmental Services & Climate Change > Street Scene |
| |
| Urban Grounds Maintenance and Street Cleansing Toolkit |
West Wiltshire, North Wiltshire, Salisbury and Kennet Districts have published a toolkit resulting from phase 1 of their SWCoE funded, Urban Grounds Maintenance & Street Cleansing project.
The first phase of the project was to investigate and document the relative size, cost and delivery processes for grounds maintenance and street cleansing services in each of the four partner district councils and to compare the relative performance.
The outputs of the first stage of the project have been documented in this toolkit which details all of the information required by your authority to complete the same activity, including benchmark figures, best practice and model processes.
Urban Grounds Maintenance and Street Cleansing Toolkit [download PDF document] |
| |
| |
| Return to top |
|
| Equalities |
| |
Mainstreaming Equality Impact Assessments (EqIAs)
Read how Norfolk County Council and Central Bedfordshire Council have embedded EqIAs into their organisations and service areas. See also how they have linked EqIAs to the comprehensive area assessment (CAA), local area agreement (LAA) and Equality Framework for Local Government (EFLG) at http://www.idea.gov.uk/idk/core/page.do?pageId=11713998 |
| |
Women in Local Government
Find out what leading women in the public sector really think about working in local government – their frustrations, the people they most admire and what they would do to effect change in the workplace. Do their views and experiences chime with your own? Follow the link below to watch a brief film, drive the debate and add your comments using the box at the bottom of the page http://www.idea.gov.uk/idk/core/page.do?pageId=12249787 |
| |
Equality Framework Directive for Local Government further information
http://www,idea.gov.uk/idk/core/page.do?pageId=9491107 |
| |
Equality Framework Directive for Local Government - example case studies for:
developing local authorities http://www,idea.gov.uk/idk/core/page.do?pageId=949943
achieving local authorities http://www,idea.gov.uk/idk/core/page.do?pageId=9499441
excellent local authority http://www,idea.gov.uk/idk/core/page.do?pageId=9506025 |
| |
| Equality guidance on procurement http://www,idea.gov.uk/idk/core/page.do?pageId=9308150 |
| |
| The Equality Bill http://www,idea.gov.uk/idk/core/page.do?pageId=942207 |
| |
| Equalities Framework March 2009 [download PDF document] |
| |
| |
| Return to top |
|
| Efficiency |
Select your preferred sub-section:
|
| |
| Efficiency > Measuring efficiency |
| |
Improving Public Sector Efficiency Report Supplement:
Good practice Check List for Public Bodies - Audit Scotland
[download document] |
| |
EM IEP Support for Making Efficiencies and Transforming Services brochure
[download PDF document] |
| |
| Measuring and Reporting Value for Money Gains |
| A Guide to Compiling the Data for National Indicator 179 [download PDF document] |
| |
Measuring and Reporting Efficiency Gains (2007)
A Guide to Completing Annual Efficiency Statements |
DCLG has published an updated guide to completing annual efficiency statements. This information is designed for Leaders, Chief Executives, Chief Financial Officers and Heads of Service.
[download PDF document]
|
| |
| Efficiency > Value for money |
| |
| Putting the Frontline First |
In response to tightening local authority budgets, the Secretary of State asked Sir Richard Leese and Sir Steve Bullock to lead a Task Force to quickly develop proposals to identify how councils can be made more efficient without affecting high quality frontline services. This Report by the Task Force challenges local authorities to take a strategic approach to managing their budgets and to take urgent and radical action to transform services. In doing so, the Report sets out strategic questions for local authorities to evaluate themselves against, and a framework of actions, tools and resources to help councils protect frontline services.
[download PDF document] |
| |
| Toolkit for Local Transport Highways Efficiency Gains |
| The Highways Efficiency Liaison Group of government, local government and industry representatives, has produced a Toolkit to help local highway authorities identify and claim efficiency gains. Advice is offered on cashable efficiency, valuing service improvements for non cashable efficiency gains, and efficiency from use of capital expenditure. A specific inflation figure to be used for highways is quoted, which is different to that for most other services. [download PDF document] |
| |
| LGA Performance Partnership Prospectus |
This prospectus describes the support available from the LGA Performance Partnership to councils engaged in the delivery of efficiency action plans including collaborative projects. It covers the services provided by IDeA, the Employers Organisation and 4ps. [download PDF document] |
| |
| Delivering Value for Money in Local Government: Meeting the Challenge of CSR07 |
Councils have a long track record of enhancing value for money in public services, with excellent progress made in the 2004 Spending Review (SR04) period. During 2004-05 to 2007-08, councils are forecast to make cash-releasing efficiencies of £3.3 billion, comfortably exceeding Gershon requirements.
The challenge is to build on that progress and further embed a culture of innovation and focus on value for money. The 2007 Comprehensive Spending Review (CSR07) takes place in a tight fiscal context. All public services have been set a target of achieving at least 3% net cash-releasing value for money gains per annum over 2008-09 to 2010-11. Councils are expected to achieve £4.9 billion cash-releasing efficiency by 2010-11. This will be challenging, but can be done, provided local and central government fulfil their roles to maximise the potential of local services.
This Value for Money Plan develops themes from the Local Government White Paper and National Improvement and Efficiency Strategy (NIES) to set out a route map for meeting the efficiency challenge, outlining for councils key means to achieve efficiency and support activities designed to promote them.
Deliver Value for Money: [download PDF document] |
| |
| Risk Management Lessons Learned |
Two years into the Government Efficiency Programme, the central OGC team have produced a risk management lessons learned publication. Their approach to risk management has been recognised as an example of good practice both inside and outside government.
Two documents have been produced in the series: a tri-fold with an overview of the benefits of their risk management approach, and a longer booklet capturing the team's toolkit as well as examples of good practice from departments.
For further information please contact stuart.bryant@hm-treasury.x.gsi.gov.uk
Risk Management Leaflet [download PDF document]
Risk Management Book [download PDF document] |
| |
| Value For Money Toolkit |
|
| |
| Value For Money Indicators for Public Sector Core Functions |
At the beginning of 2006 KPMG were commissioned to develop a set of Value For Money (VFM) indicators that could be used by public service providers to help spot opportunities for improvement and in taking decisions about the right form of service delivery. The following report highlights their summary and conclusions. [download PDF document] |
| |
| HELG "Highways Efficiency Liaison Group" has completed the latest version of the "EFFICIENCY TOOLKIT for LOCAL HIGHWAYS and TRANSPORTATION - October 2008" http://www.highways.gov.uk |
| |
| CLG roles and responsibilities in the local performance framework |
The purpose of this note is to support you in making the most of the new local performance framework and signpost key guidance and other documents that have recently been published. This note is not statutory or technical guidance and does not replace published or consultation documents.
[download PDF document] |
| |
Delivering Efficiency in Local Services Detailed Guidance for Local Authorities -
[download PDF document] |
| |
Efficiency in Practice Information for Leaders and Chief Executives -
[download PDF document] |
| |
| Efficiency Matters Pocket Guide |
Efficiency Matters......The Annual Efficiency Statement and the bigger picture - [download PDF document]
|
| |
| Delivering Efficiency in Local Services Further Guidance - [download PDF document] |
| |
| Delivering Efficiencies in Public Services Letter |
| Letter from Local Government Modernisation and Efficiency Division - [download MS Word document] |
| |
| Delivering Efficiency in Practice - [download MS Word document] |
| |
| |
| Return to top |
|
| Insurance |
| |
| Case Study - District Authorities Save £1.7m by Collaborative Insurance |
| This case study highlights how an innovative partnership between 7 district Councils delivered £1.7 m savings through one of the first insurance collaborations in the country. [download PDF document] |
| |
| Return to top |
|
| LAA - Local Area Agreement |
Select your preferred sub-section:
|
| |
| LAA - Local Area Agreements |
| |
| New Routes to Better Outcomes - part 1: improving public services through local partnerships |
| This thinkpiece analyses progress made since 2004 and builds a case for further reforms from central government to consolidate the framework around LAAs and strengthened LSPs - [download PDF document] |
| |
| New Routes to Better Outcomes - part 2: a practitioner's handbook |
| This is a companion publication with information on 20 different approaches and methodologies, currently being used by local partnerships in the UK in implementing LAAs and developing LSP capacity - [download PDF document] |
| |
| Working together in Two and Three Tier Areas |
This outlines the findings and recommendations from research commissioned to OPM during 08/09, which looked at the barriers to effective two and three tier working and proposes solutions -
[download PDF document] |
| |
| Local Government and Public Involvement in Health Act 2007: |
Statutory Duty to Co-operate - What does this mean for partners?
Government Office for the East Midlands presentation – 9 February 2009 [download MS PowerPoint document] |
| |
| Adult Social Care 'Communities- Healthy, Strong and Prosperous |
| Adult Social Care 'communities- healthy, strong and prosperous' This new IDeA publication provides a compelling narrative on the future direction of adult social care services. It identifies the key issues for councils in making connections between engagement, local area agreements and community strategies. Read it to find out how to produce better outcomes for users and citizens alike. [Read more] |
| |
| Creating Strong, Safe and Prosperous Communities
Statutory Guidance |
| The Local Government and Public Involvement in Health Act received Royal Assent on October 30th 2007. This guidance explains the provisions of Part 5, Chapter 1 and Part 7 of the Act, which relate to the new statutory framework for Local Area Agreements (LAA), Joint Strategic Needs Assessments and the new, simplified best value regime, which includes a new duty to involve. It also provides updated guidance on the preparation of sustainable community strategies, under section 4 of the Local Government Act 2000. The guidance only applies to England. [download PDF document] |
| |
Local Area Agreement Operational Guidance 2007 |
| The operational guidance, Development of the new LAA Framework, is one of a series of publications relating to LAAs and to the comprehensive area assessment that have been published since September 2007. It gives a useful summary of the more technical aspects of the new system and reinforces the view in local government that the new LAA system will be more effective and devolutionary than the current one.[download PDF document] |
| |
| |
| Return to top |
|
| Procurement |
Select your preferred sub section:
|
This National Procurement Strategy sets out how central and local government, working together with partners from the public, private and voluntary sectors, intend to set about improving local government procurement. The most innovative councils have already found ways to deliver significantly better services at lower costs. They have streamlined their procurement, worked in partnerships, redesigned the delivery of services, shared 'back office' systems and pooled their buying power. We want all councils to achieve these standards so that we see a step change in overall performance across the sector.
The Strategy has been written jointly by central and local government and involved many other partners.
Related Documents
|
| |
| Procurement > Agency Staff |
| |
| Temporary Staff Times September 2009 [download PDF document] |
| |
| OGC Local Government Services Group - What does 'good' look like? |
Guidelines for Agency managed services in the Local Government context.
[download PDF document] |
| |
| Temporary Staff Times
March 2009 [download PDF document] |
| |
| Transforming the Procurement of Temporary, Agency and Interim Staff |
The London Centre of Excellence granted funding to the London Borough of Havering to study the use of agency staff across London local authorities, and to find ways of achieving cashable and non-cashable savings.
This toolkit, one key deliverable of the project, serves as a step-by-step guide to taking control and achieving efficiency savings in your local authority in the realm of agency, temporary and interim staff - from examining spending, to choosing the right system to manage your agency workers and their agencies, to best-practice advice on your organisation’s policies and legal risks.
The toolkit lists the pro’s and con’s of each, with a self-assessment test designed to help you choose the right one for your authority. Cashable savings can be in the region of 3 to 9% before considering the non-cashable savings available from business process re-engineering.
By using this toolkit you can not only achieve savings, but ensure that your authority is up to date with the best-practice policy advice for agency workers, and that your “invisible” work force is no longer hidden from a corporate angle. [download PDF document] |
| |
| Landmark Guidance Issued to Save £100m on Local Government’s Annual Temporary Staff Bill |
New national guidance is set to transform the way councils procure temporary staff which could deliver savings of up to £100 million a year on local government’s temporary staff bill.
Temporary Staff Press Release [download PDF document]
Temporary Staff Procurement Toolkit [download MS Word document] |
| |
| How to get a better deal in translation and interpretation services [download PDF document] |
| |
| Procurement > Best Practice |
| |
| I&DeA Members' Guides |
As local government finances are squeezed during difficult economic times it will become even more important for councils to work together to save money and keep council tax down. This series of member guides provides tips on how your authority can make savings through better procurement.
1. Professional Services [download PDF document]
2. Energy [download PDF document]
3. Information & Communications Technology (ICT) [download PDF document]
4. Construction [download PDF document]
5. Waste Management [download PDF document]
6. Adult Social Care [download PDF document] |
| |
| Procurement > Classifications |
| |
| New Standards for Procurement Classification |
The London Centre of Excellence (LCE) is leading the way on the introduction of a new procurement classification (not coding) standard for local government. It is called ProClass and has been developed and trialled over the last two years across local authorities.
It is primarily designed to support the exchange of expenditure and contract information between authorities to support collaborative working. It is structured to target and analyse high value spend, so will typically be used only in expenditure analysis tools and contracts registers. The LCE, supported by other regions has commissioned Coding International to map ProClass to UNSPSC, NSV (alpha sections) and Thomson and maintain this service on a monthly basis.
New Standards for Procurement Classification [download PDF document]
ProClass Cross Reference [download Excel document]
Classification Hierarchy [download Excel document] |
| |
| Procurement > Construction |
| |
Members' Guide: top tips for making savings through better procurement in construction
[download PDF document] |
| |
| East Midlands Highways Efficiencies |
| Slides showing Efficiency savings [download PDF document] |
| |
| EMPS Members Newsletter January 2009 [download PDF document] |
| |
| Strategic Asset Management Guidance |
Since the late 1990s, Asset Management has moved closer to the forefront of local authority corporate planning. The resulting change in emphasis has been widely acknowledged by local government property practitioners and there has been much discussion and guidance issued by professional bodies and groups.
These new guidelines have been commissioned by the EMCE to emphasise the importance of introducing property asset planning and management into the corporate and service planning process in a timely and appropriate manner. As such, this guidance is directed at those engaged in corporate and service planning. The guidance is not intended to provide detailed advice on how to translate asset planning outcomes into action or delivery on the ground – this is understood and varies to suit local circumstances.
The publication fits in with the EMCE’s role as national RCE lead on construction and property, whereby the EMCE is concerned with identifying and showcasing examples of successful local authority programmes in housing, general building and highways. In highlighting key characteristics and the efficiencies they are delivering, it is hoped to encourage and inspire others to adopt similar principles to assist in meeting their efficiency targets. [download PDF document] |
| |
| How SMEs can become successful framework contractors |
Local government has made huge strides in procuring and delivering construction projects in recent years. The principles behind Rethinking Construction have been successfully embedded in many projects as local authorities have taken advantage of framework arrangements to bring home projects to a higher standard, in a shorter time and at less cost.
But has this desire to raise standards and deliver efficiencies been at the expense of small and medium sized enterprises? Put simply, are SMEs losing out to the big boys?
As this excellent report highlights, not if local authorities consciously build in strategies for smaller businesses to take advantage of framework arrangements, either directly or via the supply chain. |
|
The report showcases how SMEs can benefit from framework arrangements, with case studies detailing how several local authorities and SMEs have successfully adapted to the changing environment.
Executive Summary [download PDF document]
How SMEs can become successful framework contractors [download PDF document] [3MB Large File Download] |
|
| |
| HELG Local Highways Efficiency Toolkit |
| The Highways Efficiency Liaison Group's (HELG) Local Highways Efficiency Toolkit responds to requests for a guide that would take the mystery out of preparing efficiency statements in the local government highways sector. [download PDF document] |
| |
| OGC Guide to Best “Fair Payment” practices |
| This document recommends best "fair payment" principles and practices for adoption in the public sector. These have been endorsed by the Public Sector Construction Clients' Forum (PSCCF). [download PDF document] |
| |
| Setting Standards for Waste and Use of Recovered Materials in Construction |
The Government’s Sustainable Procurement Action Plan (2007) sets as a principal goal the procurement of sustainably built and managed properties and roads throughout the public sector.
The Sustainable Procurement Action Plan now calls on public bodies to set key performance indicators and clear minimum standards in their tender invitations and contracts. This guide outlines the tools and information available, free of charge, to help build capacity within procurement teams.
[download PDF document] |
| |
| OGC Information Note 1/2007 |
| OGC Information Note 1/2007 provides project performance information for construction procurement activity by central government departments for the period April 2006 to September 2006, as measured against the key performance indicators devised for the Achieving Excellence in Construction Strategic Targets. It also advises of the new means of electronic data collection for future biannual input of project information. [download PDF document] Annex A [download MS Word document] |
| |
| Desktop Guide to e-Procurement in Local Authority Construction |
| The Desktop Guide to e-Procurement in Local Authority Construction has been developed for the National e-Procurement Project (NePP) as part of its remit to accelerate local authority take-up of e-contract management systems in order to achieve better supplier performance and generate available efficiency and cost benefits. [download PDF document] |
| |
| Encouraging Materials Efficiency in Construction in the East Midlands |
| WRAP works in partnership, encouraging businesses and the general public to be more efficient in the use of materials and recycle more things more often. This helps to minimise landfills, reduce carbon emissions and improve our environment. [download MS Word document] |
| |
| Collaborative Building Procurement - Making it work |
This publication focuses on more efficient means of procuring capital expenditure, reducing cost over-runs and time delays, avoiding expensive contractual claims and creating capacity and supply chains that reduce risk and improve delivery throughmore effective collaboration, greater efficiency and affectiveness. [download PDF document] |
| |
| Achieving Efficiency Gains from Collaborative Roads Procurement |
News release collaborative Roads Procurement [download MS Word document]
Collaborative Road Procurement [download PDF document]
A Highways Industry Strategy rises to the challenge laid down by the Gershon Efficiency Review and shows the Road Industry's commitment to putting efficiency at the heart of the provision of public services. The strategy has been produced by the Highways Efficiency Liaison Group. The group was formed by the HA in its appointed role as Government 'change agent' following the Gershon Review. It sees both industry clients and suppliers working together to deliver targeted road procurement efficiencies. |
| |
| How to be successful in in procuring construction products for social housing [download PDF document] |
| |
| Procurement > Consultants |
| |
| OGC Guide to Consultancy Pricing |
OGC have produced a guide which discusses the main factors that affect the price paid for consultancy. It aims to provide buyers and users of consultancy with practical help so that they can understand how consultancy is costed, the elements which make up the cost and how to influence the price paid. [download PDF document] |
| |
| Guidance for Councils to Cut the Cost of Consultants |
New guidance has been published which is set to transform the way councils procure consultants in a bid to cut local government’s growing consultancy bill.
With funding from the London Centre of Excellence, the guidance has been drawn up jointly by the City of London Corporation and the London Borough of Hounslow and seeks to make a 10% year-on-year efficiency gain on consultancy spending. [download MS Word document] |
| |
| How to be Successful in Procuring Consultancy Services [download PDF document] |
| |
| How to be Successful in Procuring Insurance Services [download PDF document] |
| |
| Procurement > E-procurement |
| |
| SWCE e-Auction |
Nine members of the South West Centre of Excellence region have utilised a collaborative e-auction process to achieve savings of £720,000 a year on their office supplies contract.
[download PDF document] |
| |
| eProcurement in action: OGC guide to eProcurement for the public sector. |
| This report provides information on how central government, local government and strategic private sector partners are introducing and developing eCommerce systems for public sector purchasing. It includes supporting information on standards, security and EU directives, as well as case studies on successful implementations. [download PDF document] |
| |
| How to be successful in e-Auctions [download PDF document] |
| |
| Procurement > Energy |
| |
| Birmingham save £4.7m pa through collaboration |
| A new IEWM case study shows how Birmingham City Council has saved £4.7m pa through using a Pan Goverment Energy Agreement with OGC. Birmingham managed to obtain a 3% saving by joining the National Energy Programme and going on a “fixed/flexed pricing arrangement”, using a Buying Solutions framework.
[download PDF document] |
| |
| In the Pipeline Autumn 2009 [download PDF document] |
| |
Members' Guide : top tips for making savings through better procurement in energy
[download PDF document] |
| |
| LCE Energy Procurement Models |
| This paper sets out the high level procurement model defining the scope of the energy procurement service provider function and the respective roles of each organisation involved in the supply of electricity and gas and its associated administration to public sector bodies. [download PDF document] |
| |
| How to be Successful in Energy Procurement [download PDF document] |
| |
| How to get a Better Deal in Energy Procurement [download PDF document] |
| |
| Procurement > Equalities |
| |
| Common Standard for Equalities in Public Sector Procurement |
| The Authorities that comprise the West Midlands Forum (WMF) are committed to promoting equal opportunities in employment and have developed a Common Standard for assessing whether council contractors meet the requirements of legislation aimed at promoting equality for all ages, disabilities, genders, races, religions and sexual orientations in the workplace. [download PDF document] |
| |
| Procurement > EU Directives |
| |
| OGC - Procurement Policy Note |
Preliminary guidance on the applicationof the public procurement rules to development agreements
[download PDF document] |
| |
| OGC - Competitive Dialogue in 2008 [download PDF document] |
| |
| 4ps Competitive Dialogue Process Guidance |
| 4ps has published a user freindly guide to help local authorities understand the competitive dialogue process. Introduced last year, competititve dialogue is used to improve the procurement of particularly complex projects. [download PDF document] |
| |
| OGC Guidance on Central Purchasing Bodies: New Procurement Regulations |
The new public procurement directives include a specific provision on Central Purchasing Bodies ? see Article 11 of the Public Sector Directive (2004/18/EC) and Article 29 of the Utilities Directive (2004/17/EC). This is the first time such a provision has appeared in the public procurement directives and it will be transposed into the new UK Regulations which must implement the new Directives by 31 January 2006. Further information about the new provision is set out in following downloadable document. DOWNLOAD: OGC Guidance on Central Purchasing Bodies [download PDF document] |
| |
| Developments in Procurement Law |
This is a brief guide to some very important developments affecting procurement law which affects public bodies including local authorities across all the EU Member States arising from recent European Court of Justice (‘ECJ’) judgments. [download PDF document] |
| |
| The Public Contracts Regulations 2006 And Utilities Contracts Regulations 2006 |
Procurement Policy Action Note 01/06 issued by the Office of Government Commerce which gives notification that the above Regulations will come into force in England, Wales and Northern Ireland on 31 January.
Procurement Policy Note: [download PDF document]
Procurement Policy: [download PDF document] |
| |
| OGC Competitive Dialogue Policy |
Competitive Dialogue is a new procurement procedure introduced in the EU Public Sector Procurement Directive (2004/18/EC) and implemented into UK law via the Public Contracts Regulations SI 2006/5 with effect from 31 January 2006. Guidance about Competitive Dialogue has been published by both OGC and the European Commission. As this is a new procedure there is uncertainty amongst contracting authorities and bidders about its operation in practice. [download PDF document] |
| |
| A Question of Control |
| Local authorities that outsource services to an external entity under their control must take heed of a recent European Court of Justice ruling. [download PDF document] |
| |
| Interpretative Guide to Low-value and Exempt Contracts |
European Commission interpretative communication on the Community law applicable to contract awards not or not fully subject to the provisions of the Public Procurement Directives.
[download PDF document] |
| |
| Map of the new EU Public Procurement Rules |
The new EU public procurement rules were implemented into UK law on 31 January 2006. This document from the 4ps offers guidance for local authorities looking to implement the new rules.
[download PDF document] |
| |
| OGC guidance note on the 10 day mandatory standstill period for public sector contracts |
To comply with the ECJ judgments, and following detailed negotiations with the European Commission, the mandatory 10 day standstill requirement has been incorporated into the new procurement Regulations3 (implementing the revised EU procurement Directives), which came into force on 31 January 2006. [download PDF document] |
| |
| Advice from 4Ps on Frameworks and EU Contract notice information when working in potential collaboration with other Authorities. |
| [download PDF document] |
| |
| (OGC) Procurement Policy and EU Rules |
| OGC has an important role representing the UK on procurement matters to the European Commission, other EU partners and to the World Trade Organisation and its members, and also in helping departments to apply the rules here in the UK. We also take the lead on the Government?s policy of achieving value for money in public procurement. This role includes considering, advising and producing guidance on the scope to take issues, such as sustainability, into account within the legal and policy framework. [download PDF document] [More information here] |
| |
| Office Of Government Commerce (OGC) - The New Public Procurement Directives |
Now available for download are a suite of documents explaining changes to current European procurement legislation introduced by the new public procurement directives. The full suite comprises:
Guide to Changes - EU Procurement Directives: [download PDF document]
OGC slideset - EU Procurement Directives: [download MS PowerPoint document]
Case Studies EU Procurement Directives: [download PDF document]
Frequently Asked Questions - EU Procurement Directives: [download PDF document] |
| |
| OGC/HMT Guidance on Competitive Dialogue |
The Competitive Dialogue produce should replace the Negotiated procedure as the main procedure for complex public procurements where open and restricted procedures are deemed unsuitable.
Although this new procedure is based on established procurement principles- including transparency, openness, and non-discrimination-it does impose a significant resource burden and discipline on the Contracting Authority running the process can mean that bid costs are higher for both the Contracting Authority and the un and unsuccessful bidders than previously. [download PDF document] |
| |
| Procurement > Fleet |
| |
| How to get a better deal in fleet procurement [download PDF document] |
| |
| How to get a better deal in fuel procurement [download PDF document] |
| |
| Procurement > Freedom of information (FOI) |
| |
The background to FOI
In January 2005, the Freedom of Information Act (FOI) became fully operational. This means that any member of the public can ask a public authority for any information that the authority may hold. With notably few exceptions, the authority will have to provide that information though it may make a charge for the service. Individuals making requests for information do not have to state that they are making a request under FOI. Also, provided they make the request in writing, they can submit requests anywhere within the authority - they are not legally obliged to send the request to a designated officer. In theory, for example, a person could hand a letter requesting information about a recent council meeting to a refuse collector. The council is obliged to treat this as an FOI request and deal with it accordingly. The authority has 20 working days, starting from the day after the request is first received, to respond to the request. Within that time, the authority has a duty to confirm or deny that it holds the required information. If the authority does hold the information, it is required to disclose it - unless it meets one of the exemption categories.
The main categories for exemption are:
1) National Security 2) Law Enforcement 3) Commercial Interest 4) Personal Data
|
Related Documents |
| |
Evidence of the FOI Act - [download PDF document] |
|
| Implementing the FOI Act - [download PDF document] |
|
| FOI and Good Practice for District Councils - [download PDF document] |
| |
| DCA Procurement Guidance |
| The Department for Constitutional Affairs recently released this document detailing working assumptions designed to provide you with a guide to how requests for certain kinds of information should be treated within the different phases of procurement processes, and in the period immediately after a contract has been completed. [download PDF document] |
| |
| Procurement > Food Procurement |
| |
| OGC Collaborative Food Procurement - Spring Update [download PDF document] |
| |
| 'Food for Thought' - Mainstreaming the Public Sector Food Procurement Initiative |
In March this year the North East Centre of Excellence organised an event in London designed to to consider two issues of concern relating to food procurement; firstly to challenge the perception that the efficiency and sustainability agendas are incompatible. Secondly to initiate debate around how best to mainstream good practice in food procurement and catering. The following download details the outcomes of the conference. [download MS Word document] |
| |
| Food Industry Sustainability Strategy Publication (FISS) |
FISS should make it easier for foodservice companies to embrace PSFPI objectives as it is designed to help all those involved in the food and drink industry beyond the farm gate to: provide food choices and information to assist their customers adopt more healthy and balanced diets; and conserve energy and water and minimise waste and vehicle kilometres - so helping to reduce their costs and those of public sector bodies where they provide gas, electricity, water and waste collection.
[link to website] |
| |
Public Sector Food Procurement Initiative (PSFPI)
Catering Services and Food Procurement Toolkit |
| This toolkit is for buyers and non-procurement professionals and seeks to provide you with practical guidance and templates to help you procure catering services and food from wholesalers and producers. [More information here] |
| |
| F3: Sustainable Food Excellence (SFX) |
f3 has designed a process for corporate bodies to achieve a more sustainable approach to food use and procurement - SFX, standing for sustainable food excellence. The process takes organisations through a five part audit of current practice with regard to procurement, catering and other food-related activity. An action plan is then devised for each element, such as developing local supply chain partnerships, creating efficient and ethical systems, and building awareness with staff and customers.
Please see the attached flyer if you feel that this could be useful in the pursuance of good practice with regard to public sector policy and procurement practice. [download PDF document] |
| |
| Public Sector Food Procurement Initiative (PSFPI) |
Defra have published the following PSFPI guidance designed to showcase how it is possible to increase opportunities for small and local producers when aggregating food procurement.
Guidance for Buyers and Specifiers: [download PDF document]
Guidance for Buyers and Internal Customers [download PDF document] |
| |
| Guidance for Procuring School Lunches |
This guidance has been drafted in consultation with schools (Head Teachers, Governors, Bursars), Local Education Authorities, the Industry, DfES, Department of Health, Defra, The National Audit Office, Food Standards Agency, East Anglia Food Link, National Governors Council, NAHT, SHA, Local Authority Caterers Association, the National Bursars Association, Soil Association and
Educo. This guidance is intended for all stakeholders who have responsibility for providing school food. We believe it will be particularly useful for schools and governors but local authorities may also find it useful. [download PDF document] |
| |
| Procurement > Good Practice |
| |
| |
| Promoting Skills through Procurement [download PDF document] |
| |
| You and Your Contractor |
| ‘You and Your Contractor' encourages councils to adopt a more commercial approach to contract management to make sure that the intended benefits of a contract are delivered and best value is achieved. The guidance was funded by the London Centre of Excellence (LCE) and prepared by the London Fire and Emergency Planning Authority. [download PDF document] |
| |
| Managers Guide to Procurement |
This guide is designed to help Senior Managers (Chief Executives plus first & second tier managers) in local government play an effective role in procurement. That includes leadership and decision- making roles. [download PDF document]
|
| |
| Members Guide to Procurement |
This guide is designed to help elected members play an effective role in procurement. That includes leadership, decision-making and scrutiny roles. [download PDF document]
|
| |
| Procurement Essentials |
This is a quick reference guide for local government officers. It describes the essential features of modern procurement practice in local government. [download PDF document]
|
| |
| Local Performance Indicators for Procurement |
These indicators are designed to help English local authorities with the implementation of the National Procurement Strategy for local government that was launched in October 2003.
[download PDF document] |
| |
| Latest National Audit Office (NAO) Procurement Guidance |
The NAO has produced a number of reports on, and guides to, procurement, which include good practice advice and case examples. These span the range from generic (Improving Procurement) to commodity-specific (Smarter Food Procurement and Improving IT Procurement). Each report includes a set of recommendations and reusable lessons learned. Visit www.nao.org.uk for additonal reports.
NAO Improving Procurement [download PDF document]
NAO Improving IT Procurement [download PDF document]
NAO Smarter Food Procurement [download PDF document] |
| |
| OGC Guidance Publications |
OGC published guidance notes covering a wide range of procurement issues.
[More information here] |
| |
| Operational Efficiency Prospectus |
Chief Secretary to the Treasury Yvette Cooper recently launched the Operational Efficiency Programme. The programme forms a key part of the Government's drive to achieve greater efficiency savings across public spending, with the potential to deliver billions of pounds of savings. The Operational Efficiency Programme will be wide-ranging, focussing initially on five strands examining cross-cutting areas of government spending and drawing on the best public and private sector experience. Each of the first four strands will be led by an experienced figure from the private sector who will provide expertise and fresh ideas, and who will challenge the Government on its plans to ensure that they are as ambitious as possible. The programme will deliver its recommendations by Budget 2009.
[download PDF document] |
| |
| Contract Procurement Rules (LGTF / CIPFA) |
This publication is an update of the example Contract Procurement rules that were included in the 2003 CIPFA publication. They illustrate how such rules may be written in order to accommodate The Principles of the National Procurement Strategy and the Rethinking Construction agenda.
[download PDF document] |
| |
| Developing Supply Strategy - Completed Research Projects |
The following research projects were undertaken by teams of local government officers from the South West and South East. The findings were published by the South West and South East Regional Centre's of Excellence in collaboration with the Centre for Research in Strategic Purchasing and Supply (CRiSPS) and the University of Bath.
|
| |
| OGC Commodities Procurement Documents |
The following guides are designed to inform decision-making during the development of organisational procurement strategies, and during the strategic planning stage prior to a programme or project. Find out about current and upcoming pan governmental fleet contracts, and fleet sustainability ideas, discover how other organisations have made savings on fleet costs and carbon emissions. Learn about best practice guidance in the new Temporary Staff Toolkit, find out how one group of local authorities cut temporary staff costs by 25% with an eAuction. Get details on an open public sector framework deal for IT hardware that's already delivering significant savings, learn more about eAuctions including how one group of NHS Trusts saved £4.5 million eAuctioning their IT requirementsand information to help you manage your organisation's energy purchasing more efficiently.
Aggregation - is bigger always better [download PDF document]
Getting better value from your fleet [download PDF document]
Getting better value on temporary staff procurement [download PDF document]
Saving Money On Energy [download PDF document]
Saving money on IT hardware [download PDF document] |
| |
| Early Market Engagement - Principles and Examples of Good Practice |
OGC has released a new web-based publication, Early Market Engagement - Principles and Examples of Good Practice, useful to anyone involved in public sector procurement. This is based on research to consider how to improve two-way communication with industry, as part of OGC's Kelly Programme. You can access the new publication below, the following link to the OGC website indicates how the report fits in with the Kelly report.
[download PDF document] [more information here] |
| |
| Gateway Review Information |
| The Department for Constitutional Affairs has recently released a document to explain the Gateway Review Process. The OGC Gateway Process examines a programme or project at critical stages in its lifecycle to provide assurance that it can progress successfully to the next stage; the process is based on techniques that lead to more effective delivery of benefits together with more predictable costs and outcomes. [download PDF document] |
| |
| Desk Guide to Procurement |
This guide outlines the main considerations and processes involved in making a purchase on behalf of the Department of Health. The Procurement Policy & Advisory Unit (PPAU), which is part of the NHS Purchasing & Supply Agency (PASA), is responsible for maintenance of this guide and can give advice on its implementation. [download PDF document] [Link to website]
|
| |
| Breaking down the barriers to entry Supply Chain Management: Aide Memoir |
Use the aide memoir as a tool to measure how prime contractors have achieved value for money through their supply chains. Throughout a procurement to monitor the supply chain management activity of all supply chain partners. [download PDF document]
|
| |
| OGC Interim Guidance on use of Supplier Accreditation Services - [download pdf document] |
Points for Purchasers to consider in relation to Supplier Accreditation Services. For more information |
| |
| Procurement > Human Rights |
| |
| Guidance on contracting for services in light of the Human Rights Act |
This guidance from the DCLG will clarify key points in relation to the confusion that has arisen as to which bodies are subject to the Human Rights Act 1998. Bodies such as local authorities, health authorities and central government departments are obviously covered, but the Act also refers to other bodies (which could be privately-owned), carrying out "functions of a public nature" that are also subject to the Act. [download PDF document] |
| |
| Procurement > IT & Communications |
| |
Members' Guide: top tips for making savings through better procurement of ICT equipment
[download PDF document] |
| |
| IT Power Management |
| Leaving computers and monitors on during non-working hours wastes both energy and increases carbon emissions. The most cost-effective solution is for individual users to ensure that they switch off both the computer (PC) and monitor during non-working hours. However the National Energy Foundation (NEF) indicated that around 20-30% of users do not switch off computers during non-working hours. [download PDF document] |
| |
| British Telecom 'One Bill' |
|
| |
| How to get a better deal in telecommunications procurement [download PDF document] |
| |
| How to get a better deal in ICT hardware procurement [download PDF document] |
| |
| Procurement > Mail & Print |
| |
| Royal Mail "Pricing in Proportion |
The items that your authority currently mails are priced according to their weight alone. Royal Mail are changing to a new pricing system called "Pricing in Proportion" that takes into account both the size and weight of an item. The new "Pricing in Proportion (PIP) system was approved by Postcomm, the postal regulator, in 2004, and will come into effect on 21 st August 2006. It will also be possible to change your post supplier from 21st August and you may wish to refer to the ESPO TNT Mail Services Contract if this appeals to your authority.
John King from Newark & Sherwood DC has kindly provided some useful documents in relation to the revised pricing structure.
Additional information is also clearly highlighted on www.royalmail.com.
Royal Mail Mailsort, Walksort & Cleanmail Services [download PDF document]
Royal Mail PIP Price List [download PDF document]
Royal Mail 'the sum of it' [download PDF document]
Royal Mail Cleanmail Brochure [download PDF document]
PiP Ready Reckoner [download Excel document]
ESPO Mail Services Contract No. 341 (TNT Post UK) [download Word document]
Envelope Sizes [download Word document] |
| |
| How to get a better deal in postal services [download PDF document] |
| |
| How to get a better deal in print services procurement [download PDF document] |
| |
| Procurement > SMEs |
| |
| Small Supplier, Big Opportunity |
Small and medium sized enterprises (SMEs) have much more limited resources to bid for public sector contracts than larger suppliers, so it’s important they don’t waste time bidding for inappropriate work. OGC’s new guidance will help procurers understand what the key factors are in deciding what makes a contract SME-suitable and how to advertise this.
For details go to
http://www.ogc.gov.uk/key_policy_principles_creating_opportunities_for_smes_and_third_sector_organisations.asp
|
| |
| New! The East Midlands Public Procurement Opportunities Plan - emda |
Maximising the benefits of public sector procurement for business, society and the environment.
Public works, services and supplies represents about 13% of economic output – whether at a regional, national or European level. This represents both a massive business opportunity and a huge amount of public funding. The public sector, businesses and charities would all like to secure bigger benefits from this market. emda has recently launched the East Midlands Public Procurement Opportunities Plan which sets out the objectives and priorities for coordinated action which will enable the region to maximise the impact of public procurement.
Download the Procurement Plan at:
http://www.emda.org.uk/businesssupport/procurement-plan.asp |
| |
| |
| Procurement > Sustainability |
| |
| Sustainable Procurement Information Network (SPIN) website, visit: www.s-p-i-n.co.uk |
| |
| Glover Report November 2008 |
| Accelerating the SME economic engine : through transparent, simple and strategic procurement. [download PDF document] |
| |
| BUY FAIR - A Guide to the public purchasing of Fair Trade products |
This leaflet provides clear and simple advice for public authorities wishing to purchase Fair Trade products. The guide includes the following:
- An introduction to Fair Trade
- Advice on minimising legal uncertainties in procurement
- Actual text that can be used directly in public tenders
- Suggestions for other complementary activities
[download PDF document] |
| |
| Procurement > Transport |
| |
| Driving Excellence in Derbyshire: A Local Authority guide to Transport Operation |
A partnership of Derbyshire local authorities has developed a local authority guide to transport operation. This new guide shares expertise and ideas, opportunities to develop new ways of reducing risk and improving safety, sharing and using our resources more efficiently to save money and joining forces to protect the environment.
Inside you’ll find five sections covering the key areas faced by any large organisation to ensure its vehicle fleet runs safely and efficiently: The ‘O’ Licence, Drivers’ duties, Maintenance, Duty of care, and Hired in vehicles. [download PDF document] |
| |
| NWCE Project Champions Integrated Transport Units |
A national transport efficiency champion has revealed that local authorities could make individual savings of up to £1 million per year by changing the way they run their public transport operations. The potential savings are highlighted in the following report that was commissioned by the North West Centre of Excellence (NWCE).
Integrated Transport News Release [download MS Word document]
Integrated Transport Units Publication [download PDF document] |
| |
| |
| Procurement > Training |
| |
| Launch of Vendor Neutral Training Service [download MS Word document] |
| |
| |
| Return to top |
|
| Shared Services |
| |
| Shared chief executives and joint management - a model for the future? |
In this new report the IDeA's Stephen Fletcher and Eamon Lally explore the impact of sharing chief executives on councils’ integration, particularly in terms of efficiency savings and the shared services agenda.
[download PDF document] |
| |
| Shared Services Survey 08 |
This report sheds new light on the myriad of risks and challenges faced by
those tasked with delivering one of the most ambitious programmes in the history of the UK public sector.We hope that by sharing their insights we can help public sector managers deliver the next generation of shared services. [download PDF document] |
| |
| Strategic Review of the Welland Partnership |
The Welland Partnership came into being in 2000. It comprises five councils which recognised their common interests as rural councils with market towns.
Over a period of six years, the partnership has been recognised regionally and nationally as a remarkable success in drawing in funding for regeneration and service improvement.
The Partnership engaged Accord Consulting to assess its strengths and the reasons for its success, the following report details the outcomes of this study. [download PDF document] |
| |
| Audit Commission: Back to front |
| Efficiency of back office functions in
local government [download PDF document] |
| |
| Partnership in Public Services: An action plan for third sector involvement |
Together, government and the third sector can be partners in helping to change society. The positive attributes of the third sector are different from those of government, and the two sectors working together can achieve far more than either can achieve alone.
The plan has been jointly developed with five major central government spending departments; it identifies areas where public services are being opened to a range of providers and aims to help the third sector gain access to them. In doing so, it sets out to ensure that all third sector organisations that wish to, whatever their size, can make a contribution to public services. [More information here] |
| |
| Self Help Guide to Shared Services |
Focusing on corporate and transactional services, this guidance leads local authorities though the  choice of collaboration options and through the range of service delivery models that local authorities can adopt to deliver services jointly.
The system is targeted at senior officers, project directors and project managers, and aims to help local authorities find a potential partner and choose the right shared service delivery model.
Shared Service Guidance Overview [download MS Word document]
Shared Services Options Evaluation - Guidance [download PDF document]
Shared Services Options Evaluation - Templates [download PDF document]
Please see the bibliography on page 48 of 'Shared Services Options Evaluation - Guidance' for a list of associated guidance material. |
| |
| Transformational Government – Enabled by Technology |
The Government has launched its progress report, Transformational Government: Enabled by technology, covering progress across the three main themes of the strategy:
- customer-centric services
- shared services and
- professionalism.
The report is divided into two parts, the first part shows the overall progress made against the three themes outlined above. The second part of the report highlights the evidence of transformational change already apparent across the public sector.
Accompanying this report are a number of online publications and deliverables, including case studies of successful technology-enabled projects. [download PDF document] |
| |
The Politics of Shared Services: What are the underlying barriers to a more successful shared services agenda? |
This report looks at how the delivery of local public services can be shared between authorities whether by public or private sector agents. It also analyses the main contributory factors as to why, despite the adoption of the Gershon efficiency agenda, shared local public service delivery is still not widespread.
[download PDF document] |
| |
Developing the local government services market to support the long term strategy for local government |
Understanding and improving the effectiveness of supply markets is critical if local government is to achieve its strategic objectives. This report considers the key challenges and opportunities facing major local government service markets and identifies thematic issues that influence effective competition across the sector. [download PDF document]
Related CLG Working Papers [More information here]
|
| |
| Structures for Collaboration and Shared Services |
This publication has been produced by DCLG to assist those in local government in England, and for potential public sector, voluntary and business partners to understand the various structures that might be used with a public sector partner. [download PDF document] |
| |
| DCLG Business Process Architecture |
The DCLG is delighted to promote the outputs of a Business Process Architecture Local Authority led initiative which has delivered a comprehensive set of processes that will provide an excellent foundation for efficiency gains work in any Authority.
This is a strategic tool that will help Council Executives gain a better understanding of their own organisations. It provides a living management tool for improvement and it will help link strategic plans to priority service and process improvements. It will enable Executives to identify opportunities for greater collaborative working and shared service provision.
For more information you can contact Phil.swann@nwegg.org.uk or Nicky.jackman@communities.gsi.gov.uk
County Service Maps [download zip document]
County Starter Kit [download zip document]
District Service Maps [download zip document]
District Starter Kit [download zip document]
Generic BPA User Guide Draft [download PDF document]
Unitary Service Maps [download zip document]
Unitary Starter Kit [download zip document] |
| |
| Shared Services |
A report 'Shared Services as a long-term solution for local government: delivering on the Gershon report' can be now be downloaded. It was commissioned by www.Serco.com and the survey asks finance directors how they propose to meet their efficiency targets. Twenty five percent of councils responded and the overwhelming majority see their efficiencies coming from shared services which they propose to implement in the next two years. The report covers the models being adopted and the services that would most benefit from a shared approach. [download PDF document] |
| |
Shared corporate and transactional services: workforce implications |
Councils working together, and with other providers, on services such as finance and HR can make significant savings. The EO and 4ps have drawn on the experiences of local authorities to produce guidance on the workforce implications of shared services.
Collaboration Guidance [download PDF document]
Exec. Summary Collaboration [download PDF document] |
| |
| Structures for Collaboration and Shared Services |
This publication has been produced by DCLG to assist those in local government in England, and for potential public sector, voluntary and business partners to understand the various structures that might be used with a public sector partner. [download PDF document] |
| |
| Removing Barriers to Collaborative Working |
| Review of Contract Standing Orders and Financial Regulations across London authorities to ensure they support collaborative contracting. [download PDF document] |
| |
| Governing Partnerships |
| Partnerships can bring significant benefits. They are a response to the complex and multifaceted problems that face society that cannot be tackled effectively by any individual body working alone. They can provide flexibility, innovation and additional financial and human capital resources to help solve problems. These are powerful incentives for organisations to work with others and now all local public bodies work in partnerships to different degrees. The distinction between statutory and voluntary partnerships has, in effect, become blurred. [More information here] |
| |
Waste |
|
| We know the pressure is on you to save money. This guidance covers some of the main things that councils can do (and some have done) to save money while either maintaining or improving services. This can help all councils whether their service is in-house or contracted-out. For more information click on title. |
| |
| Return to top |
